Who we are
Our website address is: https://laelherbalhome.com.
Processing and Handling
Orders are typically processed and prepared for shipment within two to five business days. Please note that this processing time does not include transit time or weekends and holidays.
Shipping and Tracking
Shipping times vary based on your destination and the specific carrier used. Once your order has officially shipped, tracking information will be provided directly to you so you can monitor its journey.
Delays and Exceptions
Lael Herbal Home is not responsible for shipping delays caused by carrier disruptions, severe weather conditions, or any unexpected circumstances beyond our control.
Damaged or Lost Shipments
We want to ensure your products arrive safely, but if a package arrives damaged or appears to be lost in transit, customers must contact us within seven days of the expected delivery date. Please email us at laelsherbalhome@gmail.com with your order details so we can assist you with a resolution.
