Have questions before booking? Here are answers to some of the questions I’m asked most often. If you don’t see your question below, please feel free to contact me before scheduling your consultation.

❓ Do I need to know exactly what’s wrong before booking?

No. You do not need to diagnose yourself or know exactly what is causing your symptoms. Simply choose the consultation that best fits where you are in your wellness journey, and together we’ll determine the most appropriate path forward.

🌿 What is a Whole-Person Consultation?

A Whole-Person Consultation looks beyond individual symptoms to better understand your overall health. Together, we’ll review your health history, nutrition, lifestyle, medications, supplements, symptoms, and wellness goals to create a personalized wellness plan tailored specifically to you.

📝 Do I need to complete forms before my appointment?

Yes. Your Client Intake Form and Nutritional Assessment must be completed before your consultation. Completing these forms beforehand allows us to spend more of your appointment discussing your health and developing your personalized wellness plan.

📄 When will I receive my personalized protocol?

Your completed wellness protocol is typically delivered securely through your client portal within 24–48 hours after your consultation.

💻 Do you offer virtual consultations?

Yes. Both virtual and in-person consultations are available. Virtual appointments are conducted securely through the Practice Better platform, allowing you to meet from the comfort of your home.

👶 Do you work with children?

Yes. Children’s Consultations are available for children from infancy through adolescence. Recommendations are individualized, age-appropriate, and developed with careful consideration of nutrition, lifestyle, herbs, supplements, medications, and safety.

🌱 What happens during a Whole-Person Follow-Up?

Whole-Person Follow-Up Consultations allow us to review your progress, answer questions, evaluate how your body is responding, and make thoughtful adjustments to your wellness protocol as needed.

🔄 What is a Protocol Refresh?

A Protocol Refresh is designed for existing clients who need targeted updates to an existing wellness protocol without scheduling a full follow-up consultation. It is ideal for smaller adjustments rather than a complete reassessment.

🌳 What is the Whole-Person Wellness Bundle?

The Whole-Person Wellness Bundle includes one Whole-Person Consultation and two Whole-Person Follow-Up Consultations. It is ideal for individuals who want continued guidance, accountability, and ongoing support while saving compared to booking each appointment individually.

💳 Can I use HSA or FSA funds?

Many HSA and FSA plans may reimburse wellness consultation services. Coverage varies by provider, so please contact your plan administrator to verify your specific benefits.

💊 Should I stop taking my medications?

No. Never stop or change prescribed medications without first consulting your healthcare provider. During your consultation, I review medications, supplements, and herbs to help identify potential safety considerations and interactions.

⚕️ Do you diagnose or treat medical conditions?

No. Lael Herbal Home provides wellness education, nutrition guidance, herbal recommendations, and personalized wellness support. These services are not intended to diagnose, treat, cure, or prevent disease and are not a substitute for medical care from a licensed healthcare provider.

🛍️ Are herbal products included with my consultation?

No. Consultations and herbal products are purchased separately unless otherwise stated. If herbal products are recommended as part of your wellness plan, you’ll receive individualized recommendations and may choose whether to purchase them.

📞 Still have a question?

If you have additional questions before booking, I’d be happy to help. Please feel free to reach out, and I’ll gladly answer any questions you may have so you can schedule your consultation with confidence.